How to Reach BİMER?
What is BİMER?
BİMER, which stands for Prime Ministry Communication Center, has been in use in our country since 2006. It was announced in the Official Gazette numbered 26055 and became part of our lives. It is a life-simplifying method to express complaints and requests to state institutions. With BİMER, your complaints will be considered by forwarding them directly to the authorized unit for the subject and destination of your inquiry.
How Does It Work?
It is a good application that offers information and communication to the public together as the Prime Ministry Communication Center. The program is prepared by the Presidency of Operations. It is then used via the web. Communication options such as requests, notifications, suggestions, and opinions related to the constitutional right to petition can be used through this platform.
How to Apply?
The application process, which is controlled and coordinated by the Prime Ministry, is very easy. All authorized personnel in Governorships, Directorates General, Provincial Directorates, District Directorates, institutions or organizations affiliated with Ministries, and Public institutions and organizations log into this program daily with their usernames and special passwords and carry out their work on incoming applications. Applications can be made in person, via the internet, fax, or mail. When applying, great care must be taken to ensure that the TR identity number and email address are correct. When applying, the TR identity number, name, surname, phone number, and the mother's maiden name are used. Additionally, you can reach Bimer via the 150 phone line. The 150 call is connected to public relations personnel by an authorized person in the governorship of the province from which the call is made. The caller's information and the subject of their application are recorded electronically on a computer. It is then forwarded to the relevant Governorship or Provincial Directorate. After being examined by these units, the result is communicated back to the individual. Applications made by the applicant to the authorized authority are reviewed by the authorized authorities and a response is given to the applicant within a maximum of thirty days. According to the information stated in the legislation (Freedom of Information Law), officials at the authorities are required to respond and provide information within fifteen business days. Sometimes people miss a point. They tend to think that the applications are directly to the Prime Minister. This misconception should be dispelled, and the officials of the institution or organization relevant to the subject will examine and respond to the request, opinion, suggestion, or complaint.
